Preamble
Safety and environmental protection are key priorities for us. We know that our company can only develop and manufacture high-quality products if our employees are able to work in a safe and inspirational workplace and live in an intact environment.
We therefore take account of all safety and environmental considerations from the development phase onwards and engineer processes that minimize harmful environmental impacts as well as any risk to the safety of our employees and others handling our products.
We are committed to complying with legal regulations, to assessing all environmental and health and safety considerations, to minimizing impacts and risks, and to continuously improving our performance in all of these areas.
Quality
We regard ourselves as a partner to our customers and suppliers, working with them to develop and manufacture sustainable products designed to meet high specifications.
Our processes are engineered on the basis of international standards, our customers’ specifications and our own experience. Through strict adherence to all of these, we are able to deliver on our quality promise.
Rather than correcting mistakes once they have occurred, we believe it is better to eliminate them altogether. By practising a process of continuous improvement, we aim to sustain our competitive edge. For this reason, we pursue a zero-defects strategy.
By promoting a culture of open and honest communication, we ensure that each employee has an opportunity to contribute towards a continuous improvement in the quality of our products.
Our suppliers also make a key contribution to the quality of our products and services. We therefore hold them to the same quality standards as we do ourselves.
Health and safety in the workplace
The health and safety of our employees is of paramount concern to us. We know that a safe and secure working environment is essential if we are to meet the quality standards required of our products.
All of our line managers are aware of the legal requirements for their area of activity and monitor compliance accordingly.
Each employee is directly responsible for health and safety in their respective workplace. They have the right of co-determination in matters relating to health and safety in the workplace.
Suitable protection is provided for all operationally specific hazards. Each employee is made aware of the rules governing the use of personal protective equipment.
The company ensures that all employees receive instruction on safety in the workplace. Training is provided to teach safe working practices and to promote positive attitudes toward safety.
Our line managers are required to undertake regular tours of inspection. Any safety issues they discover must be remedied immediately.
By promoting a culture of open and honest communication, we aim to motivate every employee to contribute towards the continuous improvement of health and safety in the workplace.
We encourage our employees to apply safety principles in their private lives as well. Safety consciousness is just as important outside of work as it is in the workplace.
Environmental protection
In all of our activities, we are committed to minimizing environmental impacts and to ensuring the safety of our employees and all those who work with us.
All of our line managers are aware of the legal requirements for their area of activity and monitor compliance accordingly.
The impacts of our activities, products and processes are continuously assessed with a view to minimizing related risks to our employees, customers, neighbours and the environment.
All employees are made aware of the need to use work materials and equipment in a manner that helps conserve resources.Training is provided to teach the requisite knowledge and practices and to promote positive attitudes toward protecting the environment.
By promoting a culture of open and honest communication, we aim to motivate every employee to contribute towards a continuous improvement in the environmental compatibility of our products and processes.
We encourage our employees to take account of environmental considerations in their private lives as well. Environmental awareness is just as important in the home as it is in the workplace.
Corporate social responsibility
We regard ourselves as an active part of society and take our resulting responsibility seriously.
We contribute towards a sustainable development of society and the environment.
We are reliable and trustworthy in all our actions.
We do not make use of conflict materials. Fairness and respect
We ensure fair and respectful behaviour within the company and towards our business partners.
We value our employees and business partners regardless of their cultural background or geographical origin.
We ensure fair and respectful behaviour and do not tolerate discrimination of any kind.
Duresco is politically neutral and communicates its standpoint in an open and transparent manner.
We are committed to internationally recognized employment and social standards. These include employment standards as enshrined in the Universal Declaration of Human Rights of the United Nations (UN) and in the Declaration on Fundamental Principles and Rights at Work of the International Labour Organization (ILO).
We uphold human rights and do not tolerate the use of child or forced labour by our business partners or any other organization.
Commercial relations
Our aim is to become the leading company for epoxy moulded compounds. In striving for this goal, we are committed to operating fairly at all times and without compromise.
The trust of our customers and business partners is the foundation upon which we build our long-term commercial success.
We therefore do not tolerate any collusion with commercial competitors.
Bribery and corruption hinder fair competition and will not be tolerated either actively or passively.
We comply with the laws to protect free competition.
To avoid any conflicts of interest, our commercial decisions are always based on factual considerations and are not guided by personal interests.
Gifts and other favours will only be made or accepted by Duresco sparingly and if they are in accordance with standard business hospitality, custom and practice.
Intellectual property
The exchange of information is part of our daily business practices..
Protecting confidential company information from unauthorized disclosure or usage is vital to our commercial interests.
We therefore expect our business partners to protect our intellectual property; equally, we also undertake to respect and protect the intellectual property of our business partners.
We commit our employees to protecting and preserving intellectual property.
Data protection
We store and use personal data of our employees and business partners exclusively for the purposes for which these data are provided to us.
We treat such data confidentially.
We fully comply with the laws governing the protection of data.
Implementation
This mission statement is binding for all employees.
All employees are urged to report to management any actions or incidents that do not conform to this mission statement. In such cases, employees are guaranteed not to suffer any disadvantage from having reported such an action or incident.
All employees are requested to raise with management any unclarity or omission in the mission statement and to bring such matters to discussion.
